Podcast Transcripts

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BlogNewsPodcast
5th May 2022

EP 55: Leadership in the New World (Dis)Order – Part 3

I am interrupting normal service for a newsflash! Such has been the demand recently out there for a succinct summary of what it means to be a leader now we are starting The Great Reset for society, work and life, that I have composed a triple-decker episode that roughly mirrors a keynote I’m delivering to address the question. Many of my previous themes are peppered throughout, along with a few new nuggets for the latest version of the New World (Dis)Order.  Normal service – and a return to the Manifesto 22 – will resume next time. Thank you for listening Insights include:How Leadership is the Same but DifferentHow we invest in the wrong thingsLeadership’s 2 Great UnderestimationsThe 3 Magic Ingredients for post-pandemic leadershipWhy Curiosity is the new Courage Related EpisodesToo many to mention!https://flowukandireland.com/Support the show
BlogNewsPodcast
5th May 2022

EP 54: Leadership in the New World (Dis)Order – Part 2

I am interrupting normal service for a newsflash! Such has been the demand recently out there for a succinct summary of what it means to be a leader now we are starting The Great Reset for society, work and life, that I have composed a triple-decker episode that roughly mirrors a keynote I’m delivering to address the question. Many of my previous themes are peppered throughout, along with a few new nuggets for the latest version of the New World (Dis)Order.  Normal service – and a return to the Manifesto 22 – will resume next time. Thank you for listening Insights include:How Leadership is the Same but DifferentHow we invest in the wrong thingsLeadership’s 2 Great UnderestimationsThe 3 Magic Ingredients for post-pandemic leadershipWhy Curiosity is the new Courage Related EpisodesToo many to mention!https://flowukandireland.com/Support the show
BlogNewsPodcast
5th May 2022

EP 53: Leadership in the New World (Dis)Order – Part 1

I am interrupting normal service for a newsflash! Such has been the demand recently out there for a succinct summary of what it means to be a leader now we are starting The Great Reset for society, work and life, that I have composed a triple-decker episode that roughly mirrors a keynote I’m delivering to address the question. Many of my previous themes are peppered throughout, along with a few new nuggets for the latest version of the New World (Dis)Order.  Normal service – and a return to the Manifesto 22 – will resume next time. Thank you for listening Insights include:How Leadership is the Same but DifferentHow we invest in the wrong thingsLeadership’s 2 Great UnderestimationsThe 3 Magic Ingredients for post-pandemic leadershipWhy Curiosity is the new Courage Related EpisodesToo many to mention!https://flowukandireland.com/Support the show
BlogNewsPodcast
31st March 2022

EP 52: Leadership Manifesto: Principle #20 – Zoom Out Often

We often do our best thinking when we are not thinking.From Archimedes to Newton, great breakthrough discovery examples “away from the job” are rife in science, technology and the arts. It appears that it is often through a break that we really break throughLeadership is fundamentally about setting the right direction and making the right choices. Those choices, however, are only as good as the perspectives they are based on. In this episode, I explain how our “factory setting” as a species is an up-close perspective as it aids our survival in the moment. So how do you rise above your default programming to Zoom Out and gain enough valuable perspective to truly break through?Insights include:-How I suddenly remembered that thing I couldn’t remember!-Why leaders typically don’t Zoom Out-How great thinkers thrived when not thinking-The “Pale Blue Dot” – Carl Sagan’s timely perspective on Zooming Out“Look again at that dot. That's here. That's home. That's us. On it everyone you love, everyone you know, everyone you ever heard of, every human being who ever was, lived out their lives. The aggregate of our joy and suffering, thousands of confident religions, ideologies, and economic doctrines, every hunter and forager, every hero and coward, every creator and destroyer of civilization, every king and peasant, every young couple in love, every mother and father, hopeful child, inventor and explorer, every teacher of morals, every corrupt politician, every "superstar," every "supreme leader," every saint and sinner in the history of our species lived there-on a mote of dust suspended in a sunbeam.The Earth is a very small stage in a vast cosmic arena. Think of the endless cruelties visited by the inhabitants of one corner of this pixel on the scarcely distinguishable inhabitants of some other corner, how frequent their misunderstandings, how eager they are to kill one another, how fervent their hatreds. Think of the rivers of blood spilled by all those generals and emperors so that, in glory and triumph, they could become the momentary masters of a fraction of a dot.Our posturings, our imagined self-importance, the delusion that we have some privileged position in the Universe, are challenged by this point of pale light. Our planet is a lonely speck in the great enveloping cosmic dark. In our obscurity, in all this vastness, there is no hint that help will come from elsewhere to save us from ourselves.The Earth is the only world known so far to harbour life. There is nowhere else, at least in the near future, to which our species could migrate. Visit, yes. Settle, not yet. Like it or not, for the moment the Earth is where we make our stand.It has been said that astronomy is a humbling and character-building experience. There is perhaps no better demonstration of the folly of human conceits than this distant image of our tiny world. To me, it underscores our responsibility to deal more kindly with one another, and to preserve and cherish the pale blue dot, the only home…
BlogNewsPodcast
15th March 2022

EP 51: 2 year anniversary & 50 Episodes later….Reflections of an accidental podcaster.

“Never doubt that a small group of thoughtful, committed citizens can change the world; indeed. it’s the only thing that ever has.” - Margaret Mead It’s almost 2 years to the day since I began this podcast and 50 episodes later, I wanted to pause and momentarily to Zoom Out and reflect. It was Friday 13th (the clue was in the date?!) when I sat in the Cheltenham racecourse car park on a 1hr call with my international Flow partners from 4 continents sharing perspectives of what was unfolding as our world was disappearing from underneath our feet. Engulfed by chaos and uncertainty about the rapid spread of a virus no-one understood I remember the last question of the call. How long before things return to normal and how long do we have to wait this out? The most pessimistic view suggested September. By September, I mean September 2020. Shows what we knew. The paradox of life is that we understand it far better looking back, but we can only ever live it looking forward. Unless you’re Benjamin Button. I moved into precautionary self-isolation on return to Dublin and wondered over what to do. There was no paid client work to do, so I wondered how could I add value. So I started a podcast about the thing I knew most, where there was the most need. The irony is I had intended starting a podcast for over 3 years – but never ever found the time for being always too busy. Asking about the title, a colleague was doubtful “What will you do when the Chaos is over?” The question, of course, missed the point. There is, was, and will always be Chaos. Our very existence and Life itself was born out of Chaos. Sometimes chaos comes with a small “c”; other times with a large “C”. The question is not if there will BE Chaos. The question is How to BE in Chaos? For that we need to reset our expectations of what our default position is; and revise our original mental “factory settings” about how life is and the leadership that follows to support that. Now that we are apparently lurching from one life-afflicting Chaos into another (Ukraine invasion) we need to lead differently and more vigilantly than ever. If you have been, thank you for supporting the podcast.Support the show (http://flowukandireland.com/)
BlogNewsPodcast
3rd March 2022

EP 50: Leadership Manifesto: Principle #21 – Choose Consciously and Wisely

“In every situation there is a space between the situation and how you respond”. Viktor Frankl   Think about this : The quality and situation of your life right now is the aggregate total of every decision you have ever made. Luck certainly plays a part - and there have been many “sliding doors” moments I’m sure, but ultimately, it is not what happened in those moments, but rather how you responded to what happened in those moments that made the difference.  No leader sets out to be a bad leader. Yet there are many bad leaders. And they are bad because of the accumulation of choices they made in the moment – unconsciously – that lead to the wrong outcome or impact. And the pattern continually repeats itself, unless or until it is corrected. Insights include:Decisions : Conflict between your Rational and Emotional selfHow we self-sabotage without realising itWhy Self-Awareness is critical as a leaderHow to make better, conscious decisions in the momentSupport the show (http://flowukandireland.com/)
BlogNewsPodcast
15th February 2022

EP 49: Leadership Manifesto: Principle #22 Happiness in 3 Parts

“There is no way to Happiness. Happiness is the way.” Thich Nhat Hanh  In response to the reaction from the “Leadership Manifesto – 22 Principles for ‘22” episode, I have been persuaded to build out the Manifesto into a season, with each episode delving into the principles one by one, and in greater detail. Starting with #22 we will work backwards principle-by-principle until we arrive an #1. That way, instead of just chapter headings with some brief elaboration, by the end of the season you will literally “have the book” on how to Lead in Chaos.  It might seem unorthodox to start with Happiness as a principle for leadership, but in my experience happy, optimistic, positive leaders encounter far more long-term, sustainable success than their opposites.   In addition, from Plato and Aristotle through the American constitution to Hakuna Matata, the pursuit of happiness has been a puzzle we have eternally been trying to solve. So why not? 😊  Insights include: Confusing Pleasure with Happiness Why realising your dream doesn’t mean happiness What the world’s longest study revealed about happiness How anticipation trumps the real thing Support the show (http://flowukandireland.com/)
BlogNewsPodcast
13th January 2022

EP 48: Leadership Manifesto: 22 Principles for Leading in Chaos in ’22

Frank Capra’s seasonal classic “It’s a Wonderful Life” turned 75 years last year and, like many, once again I watched the movie during the holiday period. This time around, however, coloured no doubt by our present environment, I saw something different. I saw it primarily as a treatise on the fragility and uncertainty of life.  George Bailey has big dreams of adventure way beyond small-town Bedford Falls but his aspirations are thwarted at every turn and, just when he thought he had scaled every hurdle, hope gets dashed one more time. The fragility of life is best illustrated when George is dancing with sweetheart Mary and, owing to a prankster, the dance-floor begins to separate without their awareness until finally they plunge headlong into the swimming pool below.  So, in a world where the ground can be taken from right under our feet at any moment how do you lead – yourself and others? Building on my previous episode of Chaos as the new constant, I’ve composed a Leadership Manifesto for the absurd times we live in titled : 22 Principles for Leading in Chaos of’22Leadership Principles include:Hold your Assumptions lightly, not tightly.Use your imagination wiselyBeware your Comparative MindCommunicate for your Audience, not YourselfIterate! And Re-Iterate.Support the show (http://flowukandireland.com/)
NewsPodcast
17th December 2021

EP 47: Chaos is the New Normal

The popularised phrase “New Normal” is at best lazy, and at worst destructively misleading for leadership in every dimension – language, expectation and mindset. Yet people continue to strive for and promote it. For 30 years, the most popular remark I’ve consistently heard from leaders going through change is “I can’t wait until this is over and we can return to normal”. Funny thing is, it never happened. Ever. What happens when leaders realise and accept the Chaos is constant – always was – and is, in fact, the New Normal. Insights include: December 2021 = December 2020, 2.0 Why we stubbornly strive for Normal (and what we really mean) VUCA and GUBU : The state of Chaos isn’t new How great leaders treat adversity and uncertainty The Stockdale Paradox Related Episodes Episode 45 : Finding Flow in Chaos Episode 34 : Finding Meaning in Chaos Episode 25 : What is Leadership in Chaos Episode 7 : Finding Gold in the Dirt Support the show (http://flowukandireland.com/)
NewsPodcast
24th November 2021

EP 46: Lessons from COP26

COP26 represented the world’s greatest “strategy off-site” in Glasgow recently, featuring the not insignificant, high-stakes leadership quest of safe-guarding our planet. Whilst our own leadership challenges are, by definition, less lofty and smaller in scale, the same conundrums of clarity of vision & purpose; stakeholders buy-in; sustaining commitment and much more, still very much apply. In Episode 46 I explore the lessons and parallels we can extract from the 2 week summit and how they map across to your world as a leader. This episode builds perfectly onto our previous mini-season on Leading Teams in Chaos (episodes 39-42). Insights include: The formula for effective leadership revisited E = Cl X Co Why Hi-Clarity with Lo-Commitment is like one hand clapping The Conflict of the 2 Jerseys (Club Vs Country) Best definition ever of Commitment What happens when belief in the Vision is low Influencing without Authority Related Episodes Episodes 39-42 : Leading Teams in Chaos Episode 26 : The Leadership Contribution Episode 12 - 14 : Motivation in Chaos Episode 5 : Clarity in Chaos Support the show (http://flowukandireland.com/)
NewsPodcast
3rd November 2021

EP 45: Finding Flow in Chaos

Last month saw the passing of Mihaly Csikszentmihalyi, author of Flow – the seminal work that describes the human state of happiness, optimal experience and high performance. The book (and his research) has subsequently influenced everything from office design, to how to train soldiers, website and video game design amongst everything else. In this episode, I commemorate the author by synthesizing the essence of his work (in less than 15 minutes!) and describing how the Flow state is an absolute panacea for the 3 symptoms of our present COVID “hangover”.  Insights include: Why finding Flow is at the very heart of Leadership What is the Flow state? Why enterprise became interested and what it discovered The conditions you need to know as a Leader to create Flow How Flow is a panacea for the 3 symptoms of our pandemic hangover Flow’s naughty neighbours : Boredom & Anxiety  Related Episodes  Episode 34 : Finding Meaning in Chaos Episode 26 : The Leadership Contribution Episode 12 - 14 : Motivation in Chaos Episode 5 : Clarity in Chaos Support the show (https://flowukandireland.com/)
NewsPodcast
11th October 2021

EP 44: Do The Right Things

 According to Peter Drucker – if management is about doing things right, then leadership is doing the right things. I took a break from the Podcast for some Zooming Out time during summer but, since my return, have found it a very big challenge to return to the discipline of the broadcast because of competing pressures. This episode uses this most typical challenge to ask (and answer!) the question : “How do you get to do the things you need to do but just can’t find the time?” Insights include: How to identify (and remember) the Right Things Differentiating the Important from the Urgent Why the To-Do List doesn’t help you How to translate intentions into action and make it stick The 2 sub-skills you need to master to Do the Right Things Related Episodes: Episode 32 : Planning & Prioritising in Chaos Episode 26 : The Leadership Contribution Episode 19 : Zooming Out in Chaos Support the show (https://flowukandireland.com/)
NewsPodcast
1st July 2021

EP 43: Building Trust in Teams – Part 1

In this sub-set of the mini-season on Leading Teams in Chaos I focus on Trust. Isn’t it peculiar that whilst everyone agrees that Trust is a crucial ingredient to growing high performance in a team, I have never - in almost 30 years working with teams globally - been asked to host a conversation to discuss the topic specifically. In this episode I explore why this is. I also share a more workable definition of Trust and its component parts, that helps turn the abstract into something more tangible and therefore more manageable. Insights include:Why Trust is more important than ever in our evolving hybrid working worldMoving from abstract to specific - The 3 Legs of the Trust stoolHow to reflect on your Trust levels with your significant relationships in a way you can work withStarting to diagnose your own trustworthiness as a leader Related Episodes Episode 8 : Building Trust Episode 28 : We Need to Talk About Conversations Episode 29 : Deepening Connections in Chaos Support the show (https://flowukandireland.com/)
NewsPodcast
10th June 2021

EP 42: Leading Teams in Chaos – Part 4

In this fourth part of a mini-season on Leading Teams in Chaos I reflect on how nearly all leaders know what it’s like to be part of a highly effective team, but very few know how to build one. I also consolidate the 5 Agreements a team needs to make, and explore the 4 Commitment Cards to arrive at those agreements so that the team members feel committed, not just compliant. Insights include: How knowing effective teams is not the same as building one. Consolidating the 5 Agreements of a Team and how to get started if you’re stuck Moving from My Version to Our Version The 4 Commitment Cards and the Conversation Box Related Episodes Episode 20: Commitment in Chaos Episode 28: We Need to Talk About Conversations Episode 29: Deepening Connections in Chaos Support the show (https://flowukandireland.com/)
NewsPodcast
12th May 2021

EP 41: Leading Teams in Chaos – Part 3

In this third part of a mini-season on Leading Teams in Chaos as leaders look to Reset, Realign and Refocus their Teams, “Agreeing the How” concentrates on the importance of common understanding and commitment to How we best work together to get things done. Insights include: How Behaviour is the orphaned child of Effectiveness. Why Task is consistently prioritised over Behaviour. Why talking about Culture empties the room. How to agree Ways of Working that gets commitment and lasts. Support the show (https://flowukandireland.com/)
NewsPodcast
15th April 2021

EP 40: Leading Teams in Chaos – Part 2

In this second part of a mini-season on Leading Teams in Chaos as leaders look to Reset, Realign and Refocus their Teams, “Agreeing the Why” concentrates on the importance of connecting a team to its purpose, as a chief source of meaning and motivation. Insights include: Why Purpose and Mission gets a bad rap (and why it’s richly deserved). Why it’s so important to approach it right & the pay-off if you do. The relationship between the Why and discretionary effort. Why (most) leaders ignore the Why. How to get started with your Team – or Restarted – on a compelling Why. Support the show (https://flowukandireland.com/)
NewsPodcast
25th March 2021

EP 39: Leading Teams in Chaos – Part 1

In this first part of a mini-season on Leading Teams in Chaos, Part 1 observes how the Covid story is writing itself, chapter by chapter, and how the latest chapter is giving grounds for optimism, as Leaders are gradually now looking to Reset, Realign and Refocus their Teams. This mini-season focuses on helping you with the how and why. Insights include: The 5 Chapters of Covid (so far!) The source formula for Leading Teams E = Cl X Co Establishing Clarity through the Where, What, Who & How Clarity’s impact on Commitment Direct Vs Consult – Ask or Tell? Support the show (https://flowukandireland.com/)
NewsPodcast
4th March 2021

EP 38: How Now From Here – Part 4

 It’s been a year like no other. To commemorate one year on from the first Covid case in Ireland and the first Leadership in Chaos podcast episode I have Zoomed Out to look back over the past year and look forward to answer the question “How Now From Here?” In 4 connected episodes/parts I summarise and highlight the best principles to help navigate our way forward from here. Insights include: Reviewing the context for Leadership The Neurology of Leadership in Chaos The 5 Cs of Being your Best when things are at their Worst Leaders eat last…but they gotta eat! Support the show (https://flowukandireland.com/)  
NewsPodcast
4th March 2021

EP 37: How Now From Here – Part 3

It’s been a year like no other. To commemorate one year on from the first Covid case in Ireland, and the first Leadership in Chaos podcast episode, I have Zoomed Out to look back over the past year and look forward to answer the question “How Now From Here?”In 4 connected episodes/parts I summarise and highlight the best principles to help navigate our way forward from here. Insights include:Reviewing the context for LeadershipThe Neurology of Leadership in ChaosThe 5 Cs of Being your Best when things are at their WorstLeaders eat last…but they gotta eat!Support the show (https://flowukandireland.com/)
NewsPodcast
4th March 2021

EP 36: How Now From Here – Part 2.

It’s been a year like no other. To commemorate one year on from the first Covid case in Ireland, and the first Leadership in Chaos podcast episode, I have Zoomed Out to look back over the past year and look forward to answer the question “How Now From Here?”In 4 connected episodes/parts I summarise and highlight the best principles to help navigate our way forward from here. Insights include:Reviewing the context for LeadershipThe Neurology of Leadership in ChaosThe 5 Cs of Being your Best when things are at their WorstLeaders eat last…but they gotta eat!Support the show (https://flowukandireland.com/)
NewsPodcast
4th March 2021

EP 35: How Now From Here – Part 1.

It’s been a year like no other. To commemorate one year on from the first Covid case in Ireland, and the first Leadership in Chaos podcast episode, I have Zoomed Out to look back over the past year and look forward to answer the question “How Now From Here?”In 4 connected episodes/parts I summarise and highlight the best principles to help navigate our way forward from here.Insights include:Reviewing the context for LeadershipThe Neurology of Leadership in ChaosThe 5 Cs of Being your Best when things are at their WorstLeaders eat last…but they gotta eat!Support the show (https://flowukandireland.com/)
NewsPodcast
18th February 2021

EP 34: Finding Meaning in Chaos

People out there are really struggling. And the Chaos has moved from external disruption (economy and autonomy) to internal questioning as we struggle for meaning. In this episode I focus on what this means for leaders and their role. Insights include:How the Leader today has now become the white-collar frontline workerThe 3 Migrating Stages of people’s struggle during the pandemicFinding Meaning as a key to ResilienceWhy Finding Meaning is not a Quest Related Episodes:Episode 31: “Your PPE for a Better 2021”Episodes 12 - 14: “Motivation in Chaos, Parts 1, 2, & 3”Episodes 9 - 10: “Remote Leadership, Parts 1 & 2”Listener Review - 5 Stars:Leadership in Chaos is a hot topic, deals directly with the challenges of Covid as well as suggesting simple and clear approaches to improve. Well worth the investment of 15 minutes a week. Support the show (https://flowukandireland.com/)
NewsPodcast
4th February 2021

EP 33: “Taking Back Control” in Chaos

In this episode I focus on what the leader’s role is in restoring a sense of control to help with people’s struggle around morale, motivation, and mental health. Insights include: Insights from Flow CEO Forum on what keeps them awake at night Facebook CFO’s advice to graduating accountant for their future career The real answer to “Why people don’t do what they’re supposed to do” Motivation Psychology 101 – The 2 Simple Things you can do as a Leader that make the most difference Related Episodes: Episode 31: “Your PPE for a Better 2021” Episodes 12 – 14: “Motivation in Chaos - 1, 2, & 3” Episodes 9 – 10: “Remote Leadership Parts 1 & 2” Episode 5: “Clarity in Chaos” Support the show (https://flowukandireland.com/)